Mediation is a voluntary, private and informal way for people to resolve disputes with the help of a neutral mediator who is trained to help people discuss their differences. Mediation settles disputes privately and confidentially. Disputants can modify their positions without fear of losing face. Mediation is fast and convenient. Mediation can be held within a couple of days before things escalate or get more complicated. Mediation focuses on problem-solving rather than placing blame, and it allows flexible and creative way to resolve disputes. The process of mutual resolution gives people a "place to start" for future interactions. Agreements are voluntary. In the case of an impasse other more formal options are still available. Mediation is a fair and efficient way to avoid expensive and lengthy litigation.
The mediator does not decide who is right or wrong or issue a decision. Instead, the mediator helps the parties work out their own solutions that are creative and mutually agreeable.
Dr. Han effectively facilitates the mediation process by creating an environment where cooperation is the rule. Each party will have a chance to present a full and uninterrupted side of his/her story.
Dr. Han skillfully helps the party to communicate openly and safely in a private venue and thereby find common interests and points of agreement that naturally lead to mutually satisfactory solutions.